Cancellation and Refund Policy

Last updated: Sept. 03, 2023

Thank you for subscribing to a service on Bikendi

If, for any reason, You are not completely satisfied with a purchase or deal. We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased or contract you seal with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Bikendi, Shop 1, Banjos Compound, Ibido – Omu -Ijebu.
Goods refer to the items offered for sale on the Service in replica to subscribing to a plan, paying for a service whether internal or external
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website,the product itself or related products
Subscription refers to the service opted for
Subscriber refers to the buyer, client, customer
Website refers to Bikendi, accessible from https://bikendi.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order with reasons of cancellation (might not be needed in some cases).

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: support@bikendi.com
By visiting this page on our website: https://bikendi.com/ticket

We will reimburse You no later than 14 days from the day on which you sent the refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
bikendi billing management

Conditions for Refunds

Subscriptions

We make no refund for any initiated plan on bikendi. Once a subscription plan is placed and running they can’t be cancelled except a new plan invoice is initiated which is to be paid the exact amount of that new plan initiated disregarding the status of previous plan.

Extension Of Website Integration Capacity For License/Account

Once a payment is made for this service, no refund can be made except the board at bikendi decides otherwise

We reserve the right to refuse returns of any user that does not meet the above return conditions in our sole discretion.

Making A Cancellation

You are responsible for the cost and risk of losing current feature, service hoped for or currently enjoying once a service is cancelled . You should make cancellation request to

https://bikendi.com/ticket

We cannot be held responsible for service loss, data loss or any form of odd which might occur after a service cancellation is being made.